--- title: "Airbnb house rules message templates: 10 to copy - Eventi" description: "Airbnb house rules message templates: pets, pool, trash, parking and smoking without sounding like a landlord, plus what to write when a rule is broken." canonical: https://ueventi.com/airbnb-message-templates/house-rules last-updated: 2026-11-08 --- ![](/media/photos/ai-griha-pravesh-800.webp) ![](/media/photos/ai-host-planning-800.webp) ![](/media/photos/host-phone-800.webp) ![](/media/photos/ai-griha-pravesh-800.webp) ![](/media/photos/ai-host-planning-800.webp) ![](/media/photos/host-phone-800.webp) Airbnb house rules message # Airbnb house rules messages that get followed, not resented. House rules written as a list of prohibitions get skimmed and forgotten. House rules sent as a short message that explains why, from a host who sounds reasonable, get followed. These ten Airbnb house rules message templates cover the short version to send before arrival, specific rules for pets, the pool, trash day, parking and smoking, and the three messages hosts dread writing: the ones for when a rule is being broken, with placeholders for the guest. [Send check-in details to this week's guests](/solutions/short-term-rentals) Free to start, no Airbnb connection required. ## Rules people actually follow Lead with the three that matter in your building, not all fifteen. Every listing has a few rules that cause real problems when broken: noise after ten in a building with a sleeping family downstairs, the pool gate when children visit, the bins on collection day. Put those in the message. Put the rest in the manual. Give the reason in the same sentence. Quiet after 10 PM so the family on the ground floor can sleep. Shoes off because the floors are old pine. A rule with a reason sounds like a neighbor asking a favor. A rule without one sounds like a sign in a parking garage. When a rule is broken, write as if there is an innocent explanation, because there usually is. Name what you saw or heard, restate the rule once, ask a direct question, and thank them. Threats of fines in the first message turn a fixable evening into a one-star review. ## Airbnb house rules message templates Ten messages in three groups. Replace \[Guest\] and adjust the rules to your listing. ### Sending the rules > Hi \[Guest\], the short version of the house rules before you settle in: no parties or events, quiet after 10 PM, no smoking indoors, shoes off on the wooden floors, and a maximum of four guests overnight. The full list is in the manual. Thank you for respecting the neighbors. > \[Guest\], three rules that matter most in this building: keep the main door locked, use the back stairs after 11 PM so the family on the ground floor can sleep, and put recycling in the blue bin only. Everything else is common sense. Enjoy your stay. > Welcome, \[Guest\]. One thing before anything else: the pool has no lifeguard and the gate must stay latched when children are around. Pool hours are 8 AM to 9 PM per the condo association. The towels on the rack are for the pool, the white ones are for the bathroom. ### Specific rules > Hi \[Guest\], about pets: your dog is very welcome, as agreed. Please keep him off the beds and sofa, use the hose by the back door for sandy paws, and let me know if there is an accident so we can treat the rug properly. Bowls are under the sink. > \[Guest\], a note on smoking: not indoors, and not on the balcony either, since smoke drifts into the upstairs bedrooms. The courtyard bench is fine. A deep clean fee applies if we find smoke indoors, and I would much rather never mention it again. > Hello \[Guest\], trash day is Tuesday. Bins go out to the curb Monday night and come back in by Tuesday evening, or the city fines the building. General waste in the black bin, recycling in the blue, no glass in either, there is a bottle bank on the corner. > Hi \[Guest\], the neighbors have asked that cars park only in the two spaces marked 7A and 7B, not in front of the garage doors. Street parking is free after 6 PM if you have a second car. Thank you for keeping the driveway clear. ### When a rule is being broken > \[Guest\], I had a message from the downstairs neighbor about music late last night. I understand it's a holiday, but quiet hours start at 10 PM and the building is strict about it. Could you keep it to conversation volume tonight? I appreciate it. > Hi \[Guest\], the doorbell camera shows more people than the four on the booking arriving this evening. Visitors are fine until 10 PM, but only booked guests can stay overnight, per the rules you agreed to. Please let me know how many are sleeping over tonight. > Hello \[Guest\], the cleaner reports cigarette ends on the balcony. Per the house rules there is no smoking anywhere on the property, and a deep cleaning charge will apply. I'm telling you now rather than at check-out so there are no surprises. Thank you for understanding. ## Tips for house rules messages ### Send the short version with the check-in details The day before arrival, in the same message or right after it. Rules sent at booking are forgotten by arrival. ### Three rules in the message, the rest in the manual Pick the three whose breach causes real harm in your building. Guests remember three. ### Always give the reason The neighbor, the floors, the city fine. Reasons turn rules into requests. ### Match the rule to the guest A pet message to the guest with a dog, a pool message to the family with kids. Generic lists get skimmed. ### Enforce in writing, kindly, the same day Name what happened, restate the rule once, ask a question. Keep a record in the platform inbox in case you need it later. ### Mention fees once, before they apply A fee the guest learned about at check-out feels like a trap. A fee mentioned in the rules message and again at the first breach feels fair. ## Rules and check-in details in one send The short rules message travels best alongside the check-in details, the day before arrival. The short-term rentals page on Eventi sends that day-before message to each guest on the list, with the rules you choose to include, and asks for arrival time and guest count with buttons, which is also the cleanest way to confirm how many people are actually coming. It is not connected to Airbnb today, so the week's guests are pasted in. ## Airbnb house rules messages: common questions Straight answers before you send anything. ### When should I send guests the house rules? ### How do I write house rules without sounding harsh? ### What should I say when guests break a rule? ### Can I charge a fee for breaking house rules? ### How do I handle extra unregistered guests? ## Keep going [Airbnb message templates: all stages](/airbnb-message-templates)[Airbnb welcome message templates](/airbnb-message-templates/welcome)[Airbnb check-in message templates](/airbnb-message-templates/check-in)[Airbnb review request templates](/airbnb-message-templates/review-request)[Check-in messages for short-term rentals](/solutions/short-term-rentals) [Start free](https://app.ueventi.com/login)