--- title: "Airbnb welcome message templates: 10 to copy - Eventi" description: "Airbnb welcome message templates for after booking, the day before and arrival day, with the one question that makes guests feel expected." canonical: https://ueventi.com/airbnb-message-templates/welcome last-updated: 2026-11-08 --- ![](/media/photos/ai-griha-pravesh-800.webp) ![](/media/photos/ai-host-planning-800.webp) ![](/media/photos/host-phone-800.webp) ![](/media/photos/ai-griha-pravesh-800.webp) ![](/media/photos/ai-host-planning-800.webp) ![](/media/photos/host-phone-800.webp) Airbnb welcome message # Airbnb welcome messages that make guests feel expected. The welcome message sets the tone for the whole stay. Sent within an hour of booking, it confirms the dates, says when the practical details will arrive and asks one question that shows the host is paying attention. A second welcome the day before and a third on arrival carry the guest through the door. These ten Airbnb welcome message templates cover all three moments, with placeholders for the guest, the address, the door code and the Wi-Fi. [Send check-in details to this week's guests](/solutions/short-term-rentals) Free to start, no Airbnb connection required. ## Three welcomes, three jobs The first welcome, right after booking, has one job: reassure. The guest has just paid a stranger for a place they have only seen in photos. Confirm the dates, say you are a real person who answers quickly, and tell them when the check-in details will come so they stop wondering. The second welcome, the day before, is practical. Address, code, Wi-Fi, weather, what is in the fridge. It is also the moment to ask for an arrival time, because that answer decides whether you turn the heating on at noon or at six. The third welcome, on arrival, is a short orientation. Where the kettle is, which door sticks, what the view is for. Guests who get this message in the first ten minutes rarely message again until check-out, which is the best possible sign. ## Airbnb welcome message templates Ten messages in three groups. Replace \[Guest\], \[Address\], \[Door code\] and \[Wi-Fi\]. ### After booking > Welcome aboard, \[Guest\]! Thank you for choosing our place on \[Address\]. Before you arrive I'll send the door code, parking notes and a short list of neighborhood favorites. One question now: will you be traveling with a car? > Hi \[Guest\], thanks for the reservation. I live ten minutes away and answer messages quickly, so ask me anything from the best bakery to where the spare blankets are. Is this trip for work or a bit of time off? It helps me tailor the tips. > \[Guest\], booking confirmed and the calendar is yours. The apartment sleeps four, with the sofa bed made up only on request, so let me know if you need it and I'll have it ready. Looking forward to hosting you. ### The day before > Hello \[Guest\], you arrive tomorrow. The code for the front door is \[Door code\], Wi-Fi is \[Wi-Fi\], and there is a welcome basket on the counter with coffee, tea and local honey. What time should I expect you? The lockbox works any hour, but I like to have the lights on. > One sleep to go, \[Guest\]. Weather looks cold, so I've left extra blankets in the wardrobe and the heating is set to come on at 3 PM. The grocery store on the corner closes at 9. Reply with your arrival window and I'll be around if you need me. > Hi \[Guest\], ahead of tomorrow: the building is the blue one at \[Address\], entrance on the side street, not the main road. Taxis often stop at the wrong door. I'll send the full check-in guide in the morning. Can you confirm you still arrive by car? ### On arrival > Welcome, \[Guest\], you made it. Shoes off at the door if you can, the floors are old pine. The kettle is on the left of the stove and the good mugs are above it. If anything looks off, message me straight away. Enjoy the sunset from the balcony, it's the reason I bought the place. > You're in, \[Guest\]! Quick orientation: thermostat in the hallway, hot water takes about a minute to arrive, the balcony door sticks until you lift the handle. The house manual is the binder on the shelf. Have a lovely first evening. > Hi \[Guest\], welcome to the city. Since you mentioned it's your anniversary, there is a bottle chilling in the fridge and a reservation suggestion in the house manual for a quiet place two blocks away. Happy to book it if you'd like. > \[Guest\], hope the drive went smoothly. The parking permit is on the dashboard side of the key hook, display it facing out or the warden will ticket you. Everything else is in the manual. Sleep well, and the market opens at 7 if you are an early riser. ## Tips for welcome messages ### Send the first one within the hour Booking anxiety is highest right after paying. A quick, warm confirmation ends it. Most platforms let you schedule this one. ### Ask exactly one question Arrival time, car or no car, work or leisure. One question gets answered. Three get ignored. ### Say when the details will come Guests who know the code arrives the day before stop asking for it a week early. ### Use what they told you An anniversary, a conference, a dog. Mentioning it in the welcome is the cheapest five-star move there is. ### Keep the arrival message practical Where the kettle is beats how much you love the neighborhood. The love goes in the house manual. ### Sign with your name Guests rate hosts, not systems. A name at the end makes it a person. ## The day-before welcome for every guest, automatically The welcome that most often gets forgotten is the one the day before, because it has to be sent on a specific day for each booking. The short-term rentals page on Eventi takes this week's guest list, sends each person the check-in details the day before arrival, and asks for their arrival time and guest count with buttons, so the answers land in a list instead of a chat. It does not connect to Airbnb or a property manager yet, so the list is pasted in weekly. ## Airbnb welcome messages: common questions Straight answers before you send anything. ### What should an Airbnb welcome message say? ### When should I send the welcome message? ### Should the welcome message include the Wi-Fi and door code? ### How personal should a welcome message be? ### Should I leave a physical welcome note as well? ## Keep going [Airbnb message templates: all stages](/airbnb-message-templates)[Airbnb check-in message templates](/airbnb-message-templates/check-in)[Airbnb house rules message templates](/airbnb-message-templates/house-rules)[Airbnb automated messages](/airbnb-message-templates/automated)[Check-in messages for short-term rentals](/solutions/short-term-rentals) [Start free](https://app.ueventi.com/login)